MacBook repair
MacBook repair, diagnosed free and quoted first
MacBook repair for Air and Pro, Intel and Apple silicon: displays, batteries, keyboards, ports and more. Mail it in from anywhere or drop it off by appointment. Nothing is repaired until you approve the quote.
- Free diagnosis and quote
- No fix, no fee
- 90-day repair warranty
Overview
MacBook repair for the machine you work on every day
A MacBook carries your work, your files and most of your day, so a fault in it costs more than the part that failed.
We find the cause properly, explain what a fix involves, and hand the machine back tested and working. We are equally direct about what makes sense. A battery, a display or a keyboard is usually worth repairing. Extensive board damage, or a storage upgrade on a model that does not allow one, may not be, and when that is the case we say so before you spend anything.
Our approach
What every MacBook repair includes
A few habits that apply to every machine on the bench, whatever the fault.
Repairs
Common MacBook problems and how we fix them
The faults we see most often on MacBook Air and MacBook Pro, described the way owners describe them.
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Screen replacement
- What you notice
- Cracks, flickering, coloured lines, dark patches, or a display that stays black while the Mac is clearly running.
- What we do
- We replace the display, then check brightness, colour, the hinge action and the camera. If the damage reaches beyond the screen, we tell you before you approve.
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Battery replacement
- What you notice
- The charge drains fast, macOS shows a service warning, or the case bulges, the trackpad lifts or the lid no longer sits flat.
- What we do
- We fit a new battery and confirm it charges and holds its charge. If you suspect a swollen battery, power the MacBook down and stop charging it now.
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Keyboard repair
- What you notice
- Keys that stick, repeat, or do nothing at all, or a backlight that has gone dark.
- What we do
- We repair or replace the keyboard, then test every key and the backlight. On many models the keyboard sits in the top case, which shapes the scope of the repair and the quote.
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Trackpad repair
- What you notice
- A trackpad that will not click, clicks only in one corner, or has stopped responding to touch.
- What we do
- We repair or replace the trackpad and inspect the battery beneath it, because a swelling battery is a common reason for a trackpad that will not click.
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Charging and port repair
- What you notice
- The MacBook will not charge, charges only at a certain angle, or ignores chargers and accessories.
- What we do
- We test the charger, the cable and the port to learn which has failed, then replace the faulty part. Faults on the main board are assessed case by case.
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Overheating and fan repair
- What you notice
- Loud fans, a hot case, sudden slowdowns, or shutdowns when the Mac is under load.
- What we do
- We clean the cooling path, check or replace the fan, and look at what is loading the machine. Where the cause sits on the board, we assess it case by case.
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Liquid damage assessment
- What you notice
- A spill, including one where the MacBook seemed to dry out and carry on working.
- What we do
- Power it off, do not charge it, and send it in. We assess each case individually, tell you what the liquid reached, and say plainly whether a repair makes sense.
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macOS reinstall and data transfer
- What you notice
- macOS will not start, the Mac has slowed to a crawl, or you have a new MacBook and want everything moved across.
- What we do
- We reinstall and tune macOS, and transfer your files to a new Mac on request. Storage upgrades are possible only where the model allows, and many recent MacBooks have storage fixed to the board.
Devices
MacBooks we repair
Air and Pro, Intel and Apple silicon. If you are unsure which you own, describe what you see and we will work it out together.
- MacBook Air
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- Intel models
- Apple silicon models
- MacBook Pro
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- Intel models
- Apple silicon models
How it works
From first email to a working MacBook
Four steps, and nothing is repaired without your say.
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Tell us the fault
Send the model and what is going wrong, along with any error messages or a note about a spill.
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Get it to us
Post the MacBook from anywhere, or book a drop-off appointment. Your booking comes with packing and shipping instructions, or with the drop-off details. If the Mac still starts, back it up first.
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Free diagnosis and quote
We find the fault and set out what the repair involves, including the part we would fit. The quote is free, comes before any work, and confirms the shipping details.
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Approve, repair, test
Nothing is repaired until you approve. We then complete the repair, test the display, keyboard, ports, charging and cooling, and return the MacBook with its 90-day warranty.
Our promises
What you can count on
The same promises on every repair, in plain terms.
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Free diagnosis and quote
We assess the MacBook and quote the repair at no charge. You see the cost in writing before any work starts, and nothing is repaired until you approve it.
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No fix, no fee
If we cannot repair your MacBook, you do not pay for the repair. We explain what we found, so you know where the machine stands.
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90-day repair warranty
It runs for 90 days from the repair and takes in the parts we fit and our labour. Faults unrelated to that repair are not included, and neither is new accidental or liquid damage.
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Your data stays yours
We look only at what diagnosis and testing need. No copy of your data is made or kept unless you request a transfer or backup, and a requested copy is deleted after handover.
How we quote
Why every MacBook repair is quoted first
The price depends on three things: your model, the part that has failed, and the fault itself. A display on one MacBook and a battery on another are very different jobs, so we quote each repair on its own rather than guess from a list.
The diagnosis and quote are free and arrive before any work. If the cost of a repair approaches what the machine is worth, we tell you that too, so the decision is made with the full picture.
- Free diagnosis and quote
- No work until you approve
- No fix, no fee
- Part options explained for your model
Questions
MacBook repair questions
How much will my MacBook repair cost?
Three things set the cost: the model, the part and the fault. That is why there is no fixed price list here. Describe the problem on the contact page, and after a free diagnosis we confirm the cost in a written quote before any work starts.
Can I send my MacBook in from anywhere?
Yes. You can mail it in from anywhere, or drop it off by appointment. Packing and shipping instructions, or drop-off details, are sent when you book the repair, and shipping details are confirmed with the quote.
My MacBook battery looks swollen. What should I do?
Power it down, stop charging it and do not press on the case or trackpad. A swollen battery should not be charged or carried around in a bag. Get in touch before you send it, and we will tell you how to get it to us safely.
Is my MacBook worth repairing?
Screens, batteries, keyboards, trackpads, ports and fans are usually well worth fixing. Board-level faults, liquid damage and data recovery from failed drives are assessed case by case, and some machines are not worth the cost. We tell you when that is so. The repair FAQ covers the wider process.
What happens to the data on my MacBook?
Back up before you send it whenever the Mac allows. On the bench we go no further into the machine than diagnosing and testing the repair requires, and your files are not copied or kept. The one exception is a transfer or backup you have asked for, and those copies are deleted after handover. Our privacy policy has the detail.
What if my MacBook cannot be fixed?
Then you do not pay for the repair. No fix, no fee applies, and we explain what we found and why it could not be done. The diagnosis and quote are free either way.
Can you upgrade the storage or memory in my MacBook?
Only where the model allows it. Many recent MacBooks have storage fixed to the board, which rules out an upgrade, so we confirm what your model permits before quoting. If you simply need more space, we can help with a data transfer or clean-up instead.
Which parts do you fit, and are you connected to Apple?
Before you approve anything, we set out the part options for your model and name the one we would fit. Tech Loop is an independent repair service and is not affiliated with or endorsed by Apple. For iMac and Mac mini, see computer repair.
Tell us what is wrong with your MacBook
Send the model and describe the fault. The diagnosis and quote are free, and nothing is repaired until you approve.